Developer Impact: Fall 2010 Changes

Today, Dinesh Lathi posted an important announcement about the Fall 2010 Seller Update (SR10.3). Here is the developer impact for those features. More details will follow in the documentation as each feature is released. Most Fall 2010 changes will go live the week of September 7, 2010.

New shopping experience for iPod/MP3 players, GPS, and DVDs highlight s great eBay values on these hot holiday products. Starting mid-September, listing with the eBay catalog will be required in these subcategories (Auction-style and Fixed Price, including Good 'Til Cancelled). Pay no Insertion Fees when you list or relist with the catalog.

Developer Impact:

eBay will be providing a 100% product-based shopping experience in three categories. These categories are:

  • iPod & MP3 Players (subcategory # 73839) [US, CA, UK, IE, DE, AT]
  • GPS Devices (subcategory # 156955) [US, CA, UK, IE, DE, AT]
  • DVDs, HD DVDs & Blu-ray (subcategory # 617) [US, CA]

This means that sellers will need to list using a product ID in those categories if a product ID is available for that item. If no product ID is available, sellers should list the usual way in that category.

Items listed with a product ID will show up on the improved product page. The best-value item will appear in an easy to use "value box" at the top of the page. Several factors go into determining who gets this placement, including eTRS status and competitive pricing.

Items that have an available product ID, but are not listed with that product ID will not be eligible for prominent placement on the product page, and will not get the insertion fee discount. However, the AddItem call will not fail.

More Catalogs Available

To support this requirement, eBay has increased the number of items that it provides pre-filled item information for. You may find product IDs for items that did not have product IDs in the past.

Code to Support Even More Future Catalogs

eBay is bringing more catalogs on as they become available. We suggest as a best practice that you build into your listing process for all items an initial search for a product ID. As a convenience, you can search for product ID by UPC and by product title. Then if a product ID is not available, list without the product ID.

This ensures items can take advantage of the additional information provided with pre-filled information, the improved product experience, and will be eligible for prominent placement.

For more information, see:

Release Date:

Enforcement: September 13 September 7

Site Support:


eBay Listing Analytics application gives you new insight into how your listings are performing: impressions, clicks, sales.

eBay is replacing the Search Visibility tool with the Listing Analytics application to provide more information on listing performance. At the same time, the corresponding BestMatchItemDetails API is being updated.

Get answers to key seller questions:

  • How do my listings rank for a given search?
  • What does my sales funnel (impressions, clicks, views, and sold items) look like for my active and completed listings?
  • How do my listings compare to the top five listings showing up on the first page of search results (impressions, average views) for a given query?
  • What are best practices for getting more buyers to click on my listings and buy after they click them?

While every effort is made to ensure that API changes are backward compatible, the new version of the BestMatchItemDetails API may not be compatible with the previous version of the API.

For more information, see:

Release Date (Application and API):

US and Motors: Week of September 7

International: Early October

Site Support:

US, Motors, CA, CAFR, UK, IE, DE, AT, CH, FR, IT

Bulk-edit more fields, revise up to 500 listings at once with new functionality in the eBay bulk edit and relist flow.

Developer Impact:

With this release, the new on-site bulk listing management flow becomes generally available on the site. The underlying API that drives the flow will be made available in early 2011. It is a new API that is optimized for bulk editing and relisting.

The new API is robust and flexible and off-loads many listing tool functions like business logic validation to the API itself. Developers may want to consider this as an alternative to the Trading API.

The new API will be released early next year. There are currently no plans to deprecate the Trading API.

For more information, see:

Release Date:

Bulk listing management flow: General release week of September 7

New API: Early 2011

Site Support:

All sites

Get your unpaid items re-listed and back in front of buyers fast with auto-relist option in Unpaid Item Assistant. Choose to exempt some customers from the automated process.

Developer Impact:

Starting in September, Unpaid Item Assistant will be turned on automatically for all PowerSellers and above. The UPI Assistant will automatically open unpaid item cases 16 days after a buyer hasn't paid. This duration can be changed in the seller's My eBay Site Preference Settings (My eBay > My Account > Site Preferences > Unpaid Item Assistant Preferences).

eBay is also offering the option to automatically relist the item when the UPI case closes without a payment. Sellers must opt-in to this feature.

In addition, you can create a list of preferred customers for whom cases will not automatically be created.

Unpaid Item Assistant is available for eBay Checkout items and those that offer only approved electronic payment methods (for example, PayPal, Paymate, Integrated Merchant Credit Cards, and so on).

The UPI Assistant is not directly available via the API. Some developers may already provide similar functionality using the Trading API call AddDispute. You may want to turn that feature off for PowerSellers and above to avoid duplication. Or, your sellers may wish to opt out of UPI Assistant.

For sellers who opt into the auto-relist feature, there is currently no way to determine via the API if an item has been automatically relisted. You may wish to keep a careful eye on any UPI cases and see if GetSellerTransactions starts returning any unexpected RelistedItemID values. Sellers may prefer not to opt into the auto-relist feature.

For more information, see:

Release Date:

The week of September 7

Site Support:

All sites

Industry-standard shipping terms —Economy, Standard, Expedited, and One-day—used to describe domestic shipping services. Shipping options displayed prominently along with estimated delivery time on the item page and in checkout.

Developer Impact:

To reduce shipping-related questions—including confusion about the carrier services offered and time of delivery— we will be displaying the shipping options offered, along with estimated delivery, more prominently throughout the buying process. The existing generic shipping service (e.g. Standard Flat Rate, Expedited Flat Rate, Overnight Flat Rate, and Other) will be automatically renamed with one of the new Industry-standard shipping terms and the corresponding delivery estimates will be automatically added as shown in this table:

Current service name

New service classification

Shipping time used for estimated delivery

Other (see description)

Economy shipping

1 - 10 business days

Standard Flat Rate Shipping Service

Standard shipping

1 - 5 business days

Expedited Flat Rate Shipping Service

Expedited shipping

1 - 3 business days

Overnight Flat Rate Shipping Service

One-day shipping

1 business day

In addition, we are adding three new generic shipping services for sellers who ship into the U.S. from abroad. These services have longer shipping estimates to better account for international shipping and customs clearing times.

New service name

Shipping time

Economy Shipping from outside U.S.

11 - 20 business days

Standard Shipping from outside U.S.

5 - 10 business days

Expedited Shipping from outside U.S.

1 - 4 business days

At the top of the item page and during checkout, four familiar industry-standard service level terms will be used:

  • Economy (1-10 business days)
  • Standard (1-5 business days)
  • Expedited (1-3 business days)
  • One-day (1 business day)

As always, the estimated delivery displayed to buyers will be the shipping time plus your handling time. If the sellers selects a branded shipping service (e.g. UPS Ground, or USPS Priority Mail) this information will continue to be available on the shipping details section of the item page and during checkout.

If a seller currently lists with any of the UPS or USPS services or the "Overnight Flat Rate Shipping Service," their listings won't require any changes.

If a seller currently uses "Standard Flat Rate Shipping", "Expedited Flat Rate Shipping" or "Other (see description)", they should make sure their carrier's published delivery estimates match the shipping times eBay will be using for estimated delivery (See the table above). They may want to change their listings—and possibly their services or handling time to stay competitive and set the right expectations for their buyers.

For more information, see:

Release Date:

The week of September 7

Site Support:


Shipping to Alaska and Hawaii, APO/FPO addresses, and special US areas such as Guam and Puerto Rico: Exclude these buyers or show exact charges based on their location.

Developer Impact:

Sellers set the new special shipping rates in their My eBay. There is no way to specify this with the API. Developers should pass a flag in AddItem to indicate that the special shipping rates should be used for a particular listing.

For more information, see:

Release Date:

The week of September 7

Site Support:

DE, UK, North America, Asia-Pacific

Pass on your shipping discounts to buyers with the Shipping Calculator: Specify one domestic and one international discount.

Developer Impact:

Sellers set the shipping discounts in their My eBay. There is no way to specify this with the API.

For more information, see:

Release Date:

The week of September 7

Site Support:


Low-cost shipping insurance: Available exclusively with eBay label printing.

Developer Impact:

This feature is only available on the eBay site as part of the label printing process. There is no API equivalent.

For more information, see:

Release Date:

The week of September 7

Site Support:


Updates to reduce and manage buyer contacts: Ask a question link moved down on item page; Automated Answers turned on for all sellers.

Developer Impact:

No new API changes for this feature.

For more information, see:

Release Date:

Early August.

Enhancements to My Messages: Use it as your central inbox for buyer email with out-of-office reply, customized email signatures, and message filtering.

Developer Impact:

Newly available in the Sandbox, a preview version of upcoming changes to MyMessages allows you to set selected messages as high priority, retrieve only high priority messages, and get counts of high priority messages.

For more information, see:

Release Date:

Preview currently available in the Sandbox

Available in Production the week of September 7

Site Support:

All sites

Category and Item Specifics changes consolidated with other updates. Find out if your listings are impacted.

Developer Impact:

Please refresh your cached categories and item specifics when the changes go live.

For more information, see:

Get complete details about all these important updates.
See the Seller Checklist for more information about how these updates affect you.

Sellers and developers will benefit from reviewing this information.

For more insight, you're also invited to:
Take part in an upcoming webinar on Thursday, July 15.
Join me and other leaders from eBay in a Town Hall meeting on Wednesday, July 14. Check the Announcement Board for more details coming soon.
Talk with members of my staff during the next two days on a special discussion board we've set up for this purpose.
As always, thank you for selling on eBay.

We recommend taking advantage of the resources that Dinesh mentions above. More developer impact details will follow in the documentation as each feature is released.

July 13, 2010 in Categories and Item Specifics, Finding API, Product News, Sandbox, Seller Releases, Shopping API, Trading API | Permalink

New Way to Specify Item Condition: Available in the Sandbox

We are releasing a new way of specifying Item Condition with the API. Previously you had to use attributes or custom item specifics to specify the condition of an item. Now you can use a first class data element. This new element will replace the old ways of specifying item condition.

  <Title>Apple  MacBook Pro MB990LL/A 13.3 in. Notebook NEW</Title>
  <Description>Brand  New Apple MacBook Pro MB990LL/A 13.3 in. Notebook!</Description>

More Granular Conditions

In addition, the item condition values are being made more granular in many categories. For example, we previously had the condition "Refurbished." We are splitting that value into "Manufacturer refurbished" and "Seller refurbished." This will better reflect the conditions that are relevant and appropriate in each category. This will also better set buyers expectations about the items that they are purchasing.

Defaults and Values per Category

The new item condition values are the result of extensive testing with sellers and category experts. The default set of values for most categories is:

  • New
  • New other (see details)
  • Manufacturer refurbished
  • Seller refurbished
  • Used
  • For parts or not working

Not Always Inheritance

However, child categories will not always reflect the same conditions as their parent categories. For example, for Sporting Goods, most child categories follow the default set of values. However, Running Shoes are soft goods that are more similar to the Clothing Shoes & Accessories >Shoes category. Sporting Goods> Exercise & Fitness> Running> Shoes uses that set of condition values instead. There are a significant number of exceptions similar to this one. Use GetCategoryFeatures to determine what the condition values are for your category.


March 22: New item condition values available in two categories in the Sandbox:

End of April: New item condition values roll to for a single category, Video Games. During the migration period, you can continue to use the old way or the new way of specifying item condition.

Early May: New item condition values roll to for the remaining applicable categories.

End of July: Only the new way of specifying item condition will be supported. If you continue to use the old methods of specifying item condition, your call will fail.

Note: A small number of categories may continue to use either attributes or custom item specifics to specify item condition. Use GetCategoryFeatures to determine which categories support the new way of specifying item condition.

Important! Item condition is only available in the 655 or later version of the API. You will need to upgrade your WSDL or Schema file to take advantage of the feature. Advanced users can manually upgrade only the AddItem call. See Specifying an Item's Condition for information on which version to pass in the request.

How to Specify Item Condition in the API

Numeric values are used in AddItem to indicate the item condition values. In most cases, the numeric value is consistent across categories (e.g., 1000 indicates the highest level of "New" across categories). However, the display string will vary across categories to display whatever is most appropriate for that category. For example, 1000 used in Clothing, Shoes & Accessories will display as "New with tags." 1000 used in Technology will display as "New".

It is very important that sellers understand how condition will be displayed for their category. It is part of the contract between the buyer and the seller. To support this, we are providing the display string in GetCategoryFeatures. We are also providing a link to the definition for that condition level. We recommend that developers display that link prominently in their listing interfaces.

More Information

For more information, see:

March 22, 2010 in Product News, Sandbox, Shopping API, Trading API | Permalink

Developer Impact: Spring 2010 Announcements

Today, Dinesh Lathi posted an important announcement about the Spring 2010 Release (SR10.1). Here is the developer impact for those features. More details will follow in the documentation as each feature is released.

Great news: Starting March 30 the upfront cost of selling on eBay will be dramatically reduced for sellers of all sizes with our lowest Insertion Fees ever. Whether you're running a business or selling to earn extra cash, choose from a range of options designed to make your selling easier and more profitable:
Choose the option that's best for you:
1.  New "eBay everyday" standard rates: List Auction-style FREE—pay only if it sells
The new eBay standard rates are perfect if you sell occasionally. 

  • List up to 100 items a month Auction-style free—no Insertion Fees—when you start your Auction-style listing under $1.
  • Get new, lower Insertion Fees for all other start prices.
  • Either way, pay one easy Final Value Fee of 9% of the winning bid—and never more than $50—pay only if your item sells.
  • List in Fixed Price for 50¢ with Final Value Fees mostly the same as today

2.  New eBay Stores subscription packages: Fixed Price with full search exposure as low as 3¢ plus great low rates for auctions
The new eBay Stores subscription packages are the right choice for most sellers with 50 or more listings a month:

  • List in Fixed Price with full search exposure for as low as 3¢ Insertion Fees with Final Value Fees for the most part the same as today
  • Get FREE pictures
  • Get deeply discounted fees on Auction-style listings

Developer Impact:
No API changes are needed to support this change. Any rate or subscription changes will be automatically reflected in the API. Sellers are encouraged to review their listing strategy to see which options work best for them.

Only one Fixed Price format
"Full search exposure" is key because starting March 30, there will be just one Fixed Price listing format on eBay. Store Inventory Format listings will automatically become regular Fixed Price listings with the same duration and renew at the new rates—and surface in search results right along with all other listings.

Developer Impact:
In the API, the FixedPriceItem (FPI) listing format will be replacing the StoresFixedPrice (SFP) listing format. We are offering a migration phase where AddItem will continue to accept either FPI or SFP as listing formats. However, the item will be displayed as FPI on the site and in search results. GetItem and other Get calls will return the format you originally used in the request (FPI or SFP).

In early 2011, SFP will no longer be an accepted option, and your AddItem call will fail if you include it. We recommend you take the following actions as early as possible to avoid issues:

  • Remove StoresFixedPrice as a listing option from your user interface
  • Start using FixedPriceItem in your AddItem instead of StoresFixedPrice.

Starting with 653 (late Jan), the existing eBayNotes field in will start returning whether or not that item has had sales in the last 16 months. Sellers can use that information to help them make decisions about which selling strategy works best for them.

As of March 30th, 2010, any existing SFP listings will be treated as FPI on the site. Items will immediately get the higher FPI exposure, and will renew or relist at the FPI price.

Any listing enhancements (e.g., bold, subtitle, etc.) will also renew or relist at FPI rates. Sellers will want to evaluate their use of listing enhancements to see if it supports their listing strategy at the higher rates.

This feature will be available in the Sandbox for testing after the Production release. Note, however, that most Sandbox items will not meet the criteria for having sales information returned in eBayNotes (a listing with no sales for 16 months).

Developers who do not yet support the eBayNotes field in GetMyeBaySelling should consider adding support for it. Sellers will find that information particularly valuable between now and late March as they evaluate their existing SFP listings.

Subscribe or upgrade your subscription early and save!
We want to make sure you have plenty of time to get ready: Use the handy Fee Illustrator to determine which option will be most cost-effective for you. Then subscribe or upgrade now with no additional monthly fee until April.

Developer Impact:
No new API changes for this feature.

We're making a big move to bring buyers and keep them on eBay with the new eBay Buyer Protection program. All over eBay, the message to buyers will be loud and clear: "eBay's got you covered," so buy on eBay with the confidence and satisfaction you expect from a trusted retailer. As always, direct communication between buyers and sellers to get issues resolved will continue to be encouraged.

Developer Impact:
No new API changes for this feature.

The eBay Top-rated seller badge also ensures quality service and keeps buyers coming back. More and more of you are now enjoying the benefits. U.S. sellers can also now qualify for Top-rated status in more countries.

Developer Impact:
We know that sellers appreciate visibility into their performance on eBay. Sellers who sell on UK/IE/DE/AT/CH currently have only 3 possible status levels returned in GetSellerDashboard for those sites: BelowStandard, Standard (default), and TopRated. We are adding an additional level of granularity to the response so sellers can also see if they are AboveStandard.

AboveStandard indicates that the seller is performing above the standard level for that country. UK and DE PowerSellers who are AboveStandard are eligible for Final Value Fee discounts.
Starting early Feb, if you specify version 653 or later in your request, you'll also start seeing AboveStandard (when applicable) in the response.

AboveStandard is an already existing enum (as of 635) so you do NOT need to upgrade to the 653 WSDL to pick up this tag. You probably already support it for the US site.
3rd-party developers will want include this status tag in any user dashboard, or listing cost estimates they provide. Note that a default status value is returned for all sites (whether or not there have been any sales on that site), so developers may want to filter out values for sites that the seller does not sell on.

Sellers in eBay Motors Parts & Accessories will be able to create one listing with a complete list of compatible vehicles—a huge saving in Insertion Fees and time.

Developer Impact:
The API fully supports Parts Compatibility. Developers with sellers who list in Motors: Parts & Accessories will want to add support for this feature to their applications.

Parts Compatibility is available today in the Motors Sandbox in selected test categories. Starting in mid-March, Parts Compatibility will be supported in limited Parts & Accessories categories in the Production environment.

Trading API SDK support for Parts Compatibility will also follow in March.

Listing with Parts Compatibility:

  • Use the new Product API to retrieve the correct eBay Product ID (ePID) for your part (if available). Include that ePID value in the ProductReferenceID container in your AddItem request. The Product API will be available with 655 (early Feb).
  • Use the new Product Metadata API to retrieve a list of parts compatibility information specified as name and value pairs. For example, to specify a part's compatibility with a vehicle, the name would map to standard vehicle characteristics (e.g., Year, Make, Model, Trim, and Engine). The values would describe the specific vehicle, such as a 2006 Honda Accord. Pass those name value pairs in the new Item.ItemCompatibilityList container in AddItem. The Product Metadata API will be available with 655 (early Feb).
  • Specify parts compatibility manually by specifying the part's relevant dimensions and characteristics (e.g., Section Width, Aspect Ratio, Rim Diameter, Load Index, and Speed Rating for a tire) using attributes in Item.AttributeSetArray. A table of attribute values is available now.

Finding Parts Compatibility Items:
Parts compatibility improves search relevancy and frees up item titles and descriptions for more useful descriptions of the part. Listings with parts compatibility information also get a Best Match boost in search results. The compatibility match is also displayed in the search results (e.g., Fits: 2004 Honda Accord).

This new search behavior is supported by the Finding API and the Best Match Item Details API. The deprecated calls FindItems, FindItemsAdvanced, GetSearchResults and GetCategoryListings do not support Parts Compatibility items.

For more information, see the Trading API Release Notes.

You'll be able to list multiple variations of a product in one Fixed Price listing in many more categories.

Developer Impact:
The Items with Variations feature has been added to more categories. For technical information on how to use this feature in the API, see Describing Variations in a Listing.

Return policy and handling time will be required for new listings and re-listings in eBay Motors Parts & Accessories in June—editing tools make updating listings easy

Developer Impact:
Return Policy is specified in Item.ReturnPolicy. ReturnsNotAccepted is a valid value. Handling time is specified in Item.DispatchTimeMax.

Most listing-tool developers should already support required Return Policy and Handling Time in other eBay categories. In late 2010, they will also be required in Motors: Parts & Accessories.

Only new, relisted, and renewed items will be checked for compliance.

Developers can help sellers comply with the new requirement by flagging non-compliant listings for their review. Also by offering bulk editing tools to so sellers can search live listings and revise.

Category and Item Specifics changes are also coming with the rest of these.

Developer Impact:
Please refresh your cached categories and item specifics when the changes go live.

In keeping with the practice started last year, we're continuing to consolidate changes that impact your business into two or three major releases a year. Get details on all the updates coming in the spring 2010 update, including the new fee structure.
For more insight into the upcoming changes, including fees, you're also invited to:

  • Take part in the upcoming webinar on Thursday, January 28.
  • Join me and other leaders from eBay and PayPal in a Town Hall meeting on Thursday, January 29. Check the Announcement Board for more details coming soon.
  • Talk with members of my staff during the next two days on a special discussion board we've set up for this purpose.

We recommend taking advantage of the resources that Dinesh mentions above. eBay developers can also get their questions answered:


January 26, 2010 in Best Practices, Business News, Categories and Item Specifics, eBay Motors, Finding API, Product News, Sandbox, Shopping API, Trading API | Permalink

Domain Split Rolling to Motors Starting Monday (9/29)

Update (8 Oct, 2008): The domain split is now at 100% on the Motors site.

The domain split will be rolling to the Motors site starting Monday (9/29). It will start out at 50% on the site (50% of listings will have the domain split applied) and—if results are positive—will go to 100% on the following Monday (10/6)

This is an improved version of the domain split that rolled out to Motors earlier this year.

This does NOT mean that the domain split will be rolling to ALL eBay sites on Monday. The timing for other eBay sites is still being driven by the new View Item page, and that is incrementally rolling out. And being tested and verified at each stage.

If you haven't had a chance to test your listing under the domain split, you can test it in the Sandbox. Both the domain split and the right rail are working in the Sandbox now. Unfortunately, the Sandbox has the old version of Motors, so you can't test that specifically.

Here is an example of a listing with a wide template and a right rail:

Here is a post with screenshots at different resolutions:

Here's how to get your listing into the sandbox for testing:

September 26, 2008 in eBay Motors, Product News, Sandbox | Permalink

How the Right Rail Looks on the New View Item Page

Update (25 Sep, 2008): You can now see the right rail in the Sandbox. Remember it only shows up on listings that were posted by Store sellers.

I'm hearing from people that they are unable to see what the right rail looks like on their listings. The right rail is enabled in the Sandbox only for listings by eBay Store sellers. To have a right rail show up on your listing, you need to open a store in the Sandbox.

Or, it that's too much hassle, you can list using this test account that we created just for use in the Sandbox.
Username: external_api_seller
Password: 123456
I don't know what will happen if we all try to use it at once, but it will be fun to find out! And please play nicely and don't change any information for this test user.

We're having a temporary glitch in the Sandbox that is preventing the right rail from showing up right now, so I'm posting these screenshots of what a wide listing looks like with the right rail. You can see that the 1200px wide image shows up just fine, and the right rail gets added on top of that:


Here's the view of that page in my browser window (expanded fully on a 1280 px x 1024 px monitor). You can see that the right rail is completely hidden on the right side, but the 1000 px bar is fully visible. Only the 1200 px bar is cut off by the window edge.


Update (25 Sep, 2008): Here's a screenshot of the page taken at an 800x600 resolution. The 700 px bar is the only one that shows. Plus the basketball image on the left is 65 px, so you have 65 px + 700 px = 765 px to work with at this resolution.


I hope this clears up some confusion about the right rail. Please post to the comments if you still have questions. And I'll update this as soon as I hear that the Sandbox glitch is fixed, and you can see the right rail properly again.

September 17, 2008 in Product News, Sandbox | Permalink

How to Get Your View Item Template into the Sandbox

The eBay Sandbox is a test environment that reproduces most of the features of the eBay site. Developers use it to test their API code, and you can use it to test how your listings will look in the new View Item page. The nice part is that you can list, edit, and end your items without any fees or change to your real eBay feedback.

Here's how to get started in the Sandbox:

  1. Create an eBay Developers Program account so you can access the sandbox user creation tool.
    Create an account here:
  2. Create a sandbox user for listing an item. If you want another user to buy the item, create two uesrs.
    Create a user here:
    You can create multiple sandbox users with differing levels of feedback
  3. Go to the eBay Sandbox and list an item using the normal SYI flow.
    The eBay sandbox is here:

September 15, 2008 in Product News, Sandbox | Permalink

New View Item Page in Sandbox

Update (15 Sep, 2008): The new View Item page is now back in the Sandbox.

Update (11 Sep, 2008): We've temporarily had to roll back the sandbox to fix a different issue, so you can't see the new View Item page right now. It will be restored soon.

Want to see how your listing will look in the new View Item page? Head on over to!


The new View Item page is now live in the Sandbox for all listings. This lets you test your listing templates to make sure they'll look good in the new page.

The domain split for the item description is also live. We suggest that all developers and template creators list in the Sandbox so you can test how your template works. You'll be able to catch any unexpected interactions with the iFrame.

The new View Item is being displayed to a small number of users now, but is scheduled to roll to the entire site before the holiday season.

Update (12 Sep, 2008): It seems I caused some confusion by generalizing about the rollout plan for the new View Item page. Please see Clarification on New View Item Page Rollout for more information on the plan.

For more information see:

September 10, 2008 in Product News, Sandbox | Permalink

Want to go global? Test your app with our international Sandbox users!

I'm delighted to announce that we have just made an update to our Sandbox User Registration tool that lets you create "true" international Sandbox users. These users have international home sites, addresses, and phone numbers. It's a great way to make sure that your app can handle the different requirements that international eBay sites might have.

Supported countries are:

  • Australia
  • Austria
  • Belgium (Dutch)
  • Belgium (French)
  • Canada
  • France
  • Germany
  • Netherlands
  • Switzerland
  • UK
  • US

Support for Italy, India, and Spain will follow.

February 15, 2008 in Developer Website, Sandbox | Permalink

Update to Sandbox User Creation

Update: Sandbox user creation is working. Thank you for your patience! Please use the wizard at

Update: We are experiencing temporary issues with Sandbox user creations. We are working hard on a fix. In the meantime, you can use these 12 sellers to test your app. Thank you for your patience!

Based on suggestions from many of you we have now updated the eBay Sandbox User registration to make it easier, as well as more secure, when adding new users. We've replaced the registration form with a handy wizard which you will find at To add new users you will need to use the wizard.

To avoid developer confusion between your Sandbox users and your production users we've removed the ability to edit Sandbox user names.  However, if your production application requires the ability to change user names please contact Developer Technical Support who will be happy to help you with testing that feature.

October 26, 2007 in Sandbox | Permalink | Comments (0)

Sandbox Updates for mid-May USPS Changes

Upcoming USPS changes taking effect on Monday, May 14th are now ready to test in the Sandbox!  Take advantage of the features below to test your listings before the changes go live!

  • New International Services are now available for listings.
  • New International Services available via GeteBayDetails.
  • Warnings are now returned from AddItem/ReviseItem/RelistItem when using deprecated services in listings.
  • GetItemShipping returns calculated shipping costs for new services.
  • Listing and Checkout behavior is now set to Post - May 14th behavior.

Please check the Sandbox System Announcement for updates testing Shipping Calculator functionality.

For more details regarding the USPS rate changes, see the eBay Shipping Center and the eBay API USPS Rate Change Guide.

May 9, 2007 in Product News, Sandbox | Permalink | Comments (0)