Stephanie Tilenius Holds Town Hall Sep 19th at 11:30am PT

Update (25 Sep, 2008): You can listed to the archived show here:

http://www.wsradio.com/internet-talk-radio.cfm/shows/eBay-Town-Hall/archives/date/selected/09-19-2008.html

Have questions about eBay? Stephanie has answers.

Stephanie Tilenius, SVP & GM of North America Marketplaces, is hosting a Town Hall tomorrow, September 19th, 2008 from 11:30 a.m. to 1:00 p.m. Pacific time. You can call in at 1-877-474-3302 and ask your question on the air, or send an email to townhall@ebay.com.

Go to http://www.ebay.com/townhall for more information, or to join the call.

Workshops Your Customers May Be Interested In

eBay is offering the following workshops next week. Both you and your customers might find them helpful!

Turning  Unhappy Customers into Loyal Buyers
This workshop will be held  on Tuesday, May 13th from 1:00 p.m. to 2:00 p.m. Pacific  time. 

In this workshop, Jerad Schempp, Chief Operating Officer of Certified  Solution Provider HostedSupport will explain an approach for turning unhappy  customers into loyal, long-term buyers! 

Understanding  Safer Payment Requirements and eBay Item Holds

This workshop  will be held on Thursday, May 15th from 1:00 p.m. to 2:00 p.m.  Pacific time. 

Join eBay and PayPal staffers to learn more about the goals of safer payments  and eBay item holds. Learn how to avoid having your funds held and what to do if  your funds are held to release them as quickly as possible. We will also answer  your questions about how holds work, what happens to your funds while they are  being held, interest payments, shipping confirmation, communication, and dispute  resolution.

Mid-November Workshops Your Sellers Might Love

Developers who help sellers create and manage their listings may want to point their sellers at these two free eBay workshops. Attend and you might even learn a little something yourself!

All About Sales and Use Taxes
This workshop will be held on Monday, November 19th from 10:00 a.m. to 11:00 a.m. Pacific time.

When it comes to selling on the Internet, navigating your way through sales and use tax issues can be a tricky order! Do I have to pay when I'm selling personal items? Who do I pay, and how? Do I charge sales tax on shipping? In this seminar we'll be talking about the who-what-when-where-why and HOW of state sales and use tax issues. Join us for this session and learn how to keep your business on the right track

How to Increase Your Sales with Email Relationship Marketing
  This workshop will be held on Tuesday, November 20th from 11:00 a.m. to 12:00 p.m. Pacific time.

In the vast expanse of the Internet, the online shopping experience frequently feels impersonal and generic to your buyers. In 2008 small business owners who invest time in building a relationship with their customers will come out the clear winners. Please join Lisa Suttora Founder/CEO of Certified Provider WhatDoISell.com and best-selling author of "What to Sell on eBay and Where to Get It" (from McGraw-Hill publishers) as she discusses how to use Email Relationship Marketing to engage your customers, foster buyer loyalty, and grow your business to new heights.

Free Developer Training from Bungee Labs - Bay Area

Bungee Labs will be back in the Bay Area conducting free training classes for developers on their next-generation, web-based development platform. The training will be geared specifically for eBay Web Services developers (that means you). The classes will be held on the following dates:

• February 20
• March 6

I met with the BL guys a few weeks ago to preview the eBay example, and I was impressed by the eBay code demo they had constructed -- they were able to create a fully functional eBay search app, from scratch, in a matter of minutes.

If you'd like at no cost attend the free training, for FREE, send an email to Brad from Bungee: bradhintze@gmail.com (did I mention you don't have to pay anything?)

-Alan

Certified Provider Workshop: Avoiding the Evil Middleman - How to Identify Online Scammers

Pitfalls and traps abound in eCommerce. Have no fear - Robin Cowie, president of WorldwideBrands.com, will describe how to differentiate the good guys from the bad guys (complete with prompts when doing this workshop live...when Robin talks about the "evil middleman," the crowds all murmur "ohhhhhhhhhhhhhhhh" right on cue).

In this workshop, Robin will cover product sourcing relationships ranging from drop shipping to liquidation and provide tips and techniques that can save members bookoo bucks. He will also show members how they can 'test the waters.' Now here's Robin to tell us more about the Monday, October 16th workshop:

- Bev

New IBM Tutorial: Develop eBay applications with PHP5 and Web services

IBM has created a new tutorial in its series about building applications with eBay Web Services.

Learn from IBM tutorials and how to "Develop apps with Web services and the eBay SDK."  Choose from one of three parts:

Part 1:  Build an eBay search engine - Learn how to write a small application that allows users to execute ad hoc queries against eBay through eBay's SOAP API.

Part 2:  Use the eBay SOAP API to build an eBay search engine - learn how to develop a Java (TM) application using the eBay SOAP (Simple Object Access Protocol) SDK (Software Development Kit). 

Part 3 (new!):  Develop eBay applications with PHP5 and Web services - acquire a solid understanding of the mechanics of the eBay XML API and learn how to use the Services_Ebay PHP extension.

What is eBay Web Services?

Check out the new online training module "Introduction to eBay Web Services". Technical Evangelist Alan Lewis discusses the differences between the SOAP API and XML API, the new unifed schema, data management, error handling, and more.

This and other online training modules are available in the Developer Education Catalog.

New Feature Reviews Posted to Education Catalog

Be sure to check out the eBay Developer Education Catalog of online training modules, including four (4) new Feature Reviews:

• Stores Customization
• Platform Notifications
• eBay SDK for Windows
• Migrating to eBay Web Services

Seats Still Available For Training In August

The classroom training session Introduction to eBay Application Development still has seats available for the August 25th training date in San Jose, California.

The class will be facilitated at the eBay Campus with eBay employees as teaching assistants. Using their own API keys, each student will connect to eBay's sandbox environment and complete hands-on labs. By the end of the day, students will know how to get started with an eBay application, and create both a listing application and a search application.

Class Schedule

• San Jose, CA on August 25
• Seattle, WA on September 22

For further information, contact Rebecca Bollman at Watermark Solutions (1-866-963-6275). or send an email to rbollman@watermarksolutions.net 

Sign-Up for Classroom Training In August

Consider what you don’t know about eBay’s platform. Then consider registering for the Introduction to eBay Application Development course. Watermark Solutions, in conjunction with eBay Developer Education, is now offering instructor-led training for only $299. You will learn from an experienced eBay developer. We have limited seats to provide individual attention.

In August, you can attend this training course in San Jose, CA. The class will be facilitated at the eBay Campus with eBay employees as teaching assistants. Using their own API keys, each student will connect to eBay's sandbox environment and complete hands-on labs. By the end of the day, students will know how to get started with an eBay application, and create both a listing application and a search application.

Class Schedule

• San Jose, CA on August 25
• Seattle, WA on September 22

For further information, contact Rebecca Bollman at Watermark Solutions (1-866-963-6275). or send an email to rbollman@watermarksolutions.net