« 627 Trading, Shopping, Client Alerts, Merchant Data API Docs Now Available | Main | 629 Trading, Shopping, Client Alerts, Merchant Data API Docs Now Available »

Reminder: Breaking Change: GTC Listings must Include Return Policy and Handling Time Starting Mid-September

Just a reminder that we rolled out the requirement to specify Return Policy and Handling Time in two phases. The first phase, where they are required for new and relisted items, was enforced in June. The second phase, where they are required for Good Til Canceled (GTC) listings, will be enforced in mid-September.

In mid-September, when GTC listings are renewed, they will be checked for Return Policy and Handling Time. If they are not included, the listing will break.

It is likely that you have some customers that will break if they do not take any action. Please make sure that your application supports Return Policy and Handling Time in the structured data, and that your sellers are specifying it. If Return Policy and Handling Time is mentioned only in the Item Description and not the structured data, it will not count toward enforcement and the listing will break.

Also, if you have a lot of listings to update, make sure that you have left enough time to make the updates by the compliance deadline of mid-September. Your bandwidth constraints may limit you in how many revisions you can do in a day, so you may need to start your revisions as early as mid-August to make sure you have enough time to do all the revisions.

Note: Return Policy and Handling Time are not required in categories like Vehicles or Parts & Accessories.

For more information on how to specify Return Policy and Handling Time, see the API Documentation on Return Policy and Handling Time.

July 29, 2009 in Best Practices, Business News, Critical Notes from Tech Support, Product News, Trading API | Permalink