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Last week's CP Fair in Salt Lake City

eBay held its second Certified Provider Fair at the eBay Customer Support center in Salt Lake City, UT, on Wednesday, March 14th. The purpose of these events is to expose Customer Support employees at eBay to developers and service providers who have qualified to become Certified Providers. eBay Certified Providers offer a variety of tools and services to the eBay Community.

Over 300 eBay employees attended, including Top Seller Account Managers, Seller Outreach and OnRamp Business Consultants, PowerSeller Stores Support, ProStores Pre-Sales, Motors, Half.com, Listing Tools and even our Trust and Safety teams. These teams are on the phone every day helping eBay sellers grow their businesses. Saving time and increasing profits is key to the success of every seller, so helping to pair the right solution with the right seller is vital.

Feedback from the eBay teams has been extremely positive.  “The CPs were especially helpful, and I have already sent some of my sellers their way,” said David Wallentine, Top Seller Account Manager.

They were amazed at the range of software and services available, including product sourcing, accounting and business management, listing strategy consulting, and research solutions. Brian Grow from eBay Seller Onramp had this to say, “I especially enjoyed meeting Certified Providers that I hadn’t previously heard of like JDT and Palo Alto.  Now that I know more about their products I’ll be better able to advise the growing eBay business owners I talk to every day.” 

Certified Providers just as thrilled to meet directly with these key influencers. “I'm sure both the vendors and the eBay attendees will all agree that the value created for everyone was immeasurable....” said Tobe Goldfinger from JDT Technologies, “including the trickle-down value for all those eBay sellers who will now be able get really useful information from their eBay contacts about what kind of solutions are available.”

“I was really pleased at the turn out and the response from the people who came into our little room.  I thought everyone was really receptive and excited about what our software could do for their clients, which is always fantastic to hear.” ‘Chelle Parmele, Palo Alto Software.

Fourteen Certified Providers were onsite to showcase their solutions, including:

With feedback like this and over 25% of all listings on eBay.com coming through third party tools, there is more interest in events where eBay employees can learn about tools and services available to recommend to the eBay Community. To learn more about the benefits of becoming an eBay Certified Provider, visit http://developer.ebay.com/certifiedprovider.

March 21, 2007 in Certified Provider, Program Events | Permalink